Återbetalningspolicy

RETURNS & EXCHANGES

We hope you and your little rider love your new TokTok Bike. But if something’s not right, you may return your product within 14 days of purchase.

To be eligible for a return:

• The bike must be unused and in original condition
• You must contact us within 14 days of purchase via info@toktokbikes.com
• Please include your name, order number, and reason for return

We’ll then share the return address and next steps.

If the return is due to a fault or defect, TokTok will cover the return shipping cost.
If the return is for any other reason (e.g. change of mind), you will be responsible for return shipping.

Once received and inspected, please allow up to 15 days for processing.

SALE ITEMS

Products purchased on sale are not eligible for refunds, but may be exchanged or credited for future use.